Purely Portable
Smarter Solutions For Modern Living
Practical, Innovative Products Designed To Make Everyday Tasks Easier At Home, On The Road, And Everywhere In Between!
Frequently Asked Questions
Who are Purely Portable products designed for?
They’re designed for busy, modern individuals who value convenience, mobility, and products that cater to an active lifestyle.
Can I trust the quality of Purely Portable products?
Absolutely. We prioritise quality, performance, and usability in every product we offer. Our range is tested and chosen to handle real everyday use, so whether you're cleaning, working, or on the go, you can rely on it to perform when it matters. Wherever Life Takes You!
What does “cordless” really mean?
Cordless means freedom from cables, power points, and limitations. Our cordless products are powered by rechargeable batteries, giving you the flexibility to use them anywhere, at home, in your car, or on the go, without being tied down or restricted.
Do I need any special installation or setup?
No. Our products are designed to be simple and ready to use straight out of the box.
Where are you located?
Our head office is located in Brisbane.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at purelyportableaus@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Purely Portable exists to simplify modern living through smart cordless products. We empower busy, active people with convenient, mobile solutions that remove limitations, reduce effort, and seamlessly fit into everyday life at home, outdoors, and everywhere in between. Wherever life takes you!
Fast, Free & Secure Shipping Australia Wide
We believe convenience shouldn’t have to wait. That’s why
Purely Portable offers fast, free shipping on every order. Your cordless
essentials are packed with care and delivered straight to your door so you can
cut the cord and get on with wherever life takes you.